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Which business process should we automate first?
The best first automation is usually repetitive, well understood and easy to measure. Start with a clear process—not the biggest or most complicated problem.
Data management
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Are we using Microsoft 365 well—or simply paying for licences?
Having Microsoft 365 licences does not mean a business is getting full value from them. The real opportunity is agreeing how people should work, share information and use the tools together.
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What does “our data is in the cloud” actually guarantee?
Cloud services can provide strong availability and resilience, but they do not automatically guarantee correct access, backup or recovery. The business still needs to understand where responsibility sits.
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Do you know where your business data lives?
Your business data probably lives in several systems. What matters is knowing which copy is authoritative, who owns it and how the information can be accessed and recovered.